My spouse And that i had an extremely disappointing European vacation practical experience not too long ago with British Air. It began on August 22 over a delayed flight from Baltimore to Heathrow. What was designed to be a two hour layover in Heathrow turned into a 6-hour hold off because of mechanical problems on our flight to Berlin. Soon after analyzing that the aircraft we ended up to fly on could not fly, we had been place One more aircraft whose crew was going into additional time. So we waited A further two hours for the new crew to reach prior to we could leave. On our way back from Prague on September 8, once again there have been mechanical challenges on our plane, which right after two hrs had been fixed, but we missed our connecting flight to Baltimore and experienced to stay about in London.
The response was “Laptop or computer states no” and completely unhelpful. Flying BA is usually a enjoyment – the telephone service is awful and generally leaves me wholly frustrated Once i hang up the cellphone. Be sure to do a thing about this!!
Each time I connect with the decision center they explain to me a distinct altering payment and fare distinction that I’ll must spend.
considering the fact that sixth January, 2015 manufactured a request together with your agency relating to a ticket with factors, since it listened to that in 96 hrs we're speculated to get a solution but however this not the situation im however awaiting for a solution from your business which isn't pleasant whatsoever.
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Moreover, luggage wasn't ticketed resulting in travellers standing for several hours with baggage. This can be outrageous. The personnel was rude and non-educational. In conjunction with needing to pay exhorbitant British taxes I will Believe extensive and challenging ahead of I fly with BA once more.
during the fools feel that you are being lucrative when in fact you happen to be dropping any faith in you in this 21st century
To exasperate the specific situation even further, by the point we arrived at Renaissance Lodge near the airport, we ended up informed that lunch hrs ended up over and the vouchers concerns by BA would not be honored Until we waited A different three several hours till meal. My spouse (who was 2 months Expecting) And that i decided to wander to an area pub just to have a late lunch.
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We had been only capable to check in at Heathrow and on doing so recognized that we might be traveling with American Airlines on flight AA135! I expressed my disappointment to customers with the flight crew who advised me to go ahead and take issue up with British Airways. That is what I'm now accomplishing!
Seems like you guys genuinely don’t care regarding your clients and just intend to make cash outside of our necessity. I’m nonetheless looking forward to an answer, And that i’m prepared to share this expertise on my site, facebook and travel Journals…remember to do something asap!!